FAQs

You can call us on 01340 881771 or email us enquiries@mashtun-aberlour.com.

Please note check-in is from 2pm, check out by 11am

If you require an early or late check-in, please contact us and we can advise if it's possible.

You can call us on 01340 881771 or email us enquiries@mashtun-aberlour.com.

Please email us at reservations@mashtun-aberlour.com

We currently have a 72-hour cancellation policy on room bookings.  Please email reservations@mashtun-aberlour.com if you need to amend your stay.

We will do our best to accommodate any special requests, please contact us prior to arrival to discuss.

You can call us on 01340 881771 or email us enquiries@mashtun-aberlour.com.

Head over to our Contact Us page to find our full address and a map view of our location.

We offer allocated parking for guests staying with us; each room has a parking space under the room name.  Parking for guests dining with us is on the street outside the door, there is also ample parking just a short stroll away from us.

Unfortunately, we have a no-pets policy in our rooms.  Our lodge can facilitate pets, please contact us to arrange prior to booking.

Due to the nature of our historic property, we are unable to offer access available rooms as we do not have a lift and access is only via stairs and therefore unsuitable for wheelchair users.

Wifi is available throughout the hotel and is free of charge for all guests.

Yes, all of our rooms have hair dryers

We do not have fridges or mini bars in our rooms but please enjoy the complimentary Tea, Coffee, and Biscuits

Breakfast is served between 8 am - 9 am, if you require a later or earlier breakfast please email reservations@mashtun-aberlour.com to make prior arrangements.

Dinner times may vary depending on the season, so please check with reception when you arrive or please contact us to book a table in advance.

You can call us on 01340 881771 or email us enquiries@mashtun-aberlour.com.

Unfortunately we do not offer room service

Yes.  Please contact the hotel a few days before your arrival to inform them of your needs.

You can call us on 01340 881771 or email us enquiries@mashtun-aberlour.com.

We kindly ask guests to dress in a smart/casual attire.

Please contact a member of our team at the hotel via phone/email.

You can call us on 01340 881771 or email us enquiries@mashtun-aberlour.com.

Email us on enquiries@mashtun-aberlour.com

Please contact a member of our team at the hotel via phone/email.

We also welcome feedback on TripAdvisor and Google Reviews.